eiNetwork Emergency Phone: 412.600.5082

Any emergency problem that you have Monday through Thursday 8:30am-9:00pm, or Friday and Saturday 8:30am-5:00pm, should be called into the Call Center first before you use the emergency number.

If the phone is not answered, then you should call the emergency number.

Any emergency problem that you have Sunday 1:00-5:00 should be called into the Emergency Phone.

What is an Emergency Call?

• If you are dependent on a single circulation machine that has failed.
• You cannot logon to any machine in your library.
• None of your machines can print.

Any other type of call is not an emergency, and should be called into the Customer Support Center for regular service.

The eiNetwork is a collaboration of the Allegheny County Library Association and the Carnegie Library of Pittsburgh.